Genuine AUN Spare Parts

Projector Spare Parts in Bangladesh

Need a part for your AUN projector — LCD screen, heat insulation glass, fresnel lens, motherboard, LED, power board or remote? Find your projector below, then choose what you need: order the exact part without sending your projector in — or, if you’re not sure what’s wrong, send it to us for service.

Find your projector

Bought from AUN, our online store, Daraz, Cartup or Othoba, or registered your warranty? Enter your phone number.
Bought from a dealer or shop? Enter the serial number from the box.

An AUN invoice number also works, like SLA000698 or SO-006209.

Projector won’t turn on? Send it in for service →

Already requested a part? Track your request here →

Just need help setting up or using your projector? Visit the Help Center →

Order and track spare parts in the app

Request a part, get the price, approve it, then follow each item to your door — all inside AUN Care. Parts covered by warranty stay free, and nothing is ordered until you approve the cost.

Get the AUN Care app

How to Request a Spare Part

Three simple steps — no need to ship your projector.

1. Find Your Projector

Enter your phone number or invoice number, or the serial number from the box if you bought from a dealer. No box? You can continue without it.

2. Pick the Part & Add a Photo

Choose what you need and attach the photo we ask for — the LCD serial or the board — so we send the exact match.

3. Approve & Track

Out of warranty? We send a price to approve first — no surprises. Then track every part by your SP- number, with SMS updates as it moves.

Why Order Parts From AUN

The only projector brand in Bangladesh with genuine after-sales parts support and live tracking.

Genuine Factory Parts

Matched to your exact model and serial, so they fit and perform right.

No Need to Ship Your Projector

Keep using your unit — just request the part and fit it, or visit us.

Warranty Checked Instantly

In-warranty parts are covered; out-of-warranty prices are quoted up front.

Track + SMS Updates

Follow each part’s status online and get a text as it progresses.

Frequently Asked Questions — Spare Parts

Which spare parts can I request?

LCD screen, heat insulation glass, fresnel lens, motherboard, LED, power board and remote control. Choose what you need on the form above — we may ask for a quick photo so we match the exact part.

Do I have to send my projector to you?

No. For most parts you just request the part and we ship it — no need to send the projector. If you’d rather we diagnose and fit it, you can also send your projector in for service instead.

Why do you need a photo of the serial or board?

Projector parts vary by batch. The LCD serial, board model number, or a photo of the power board lets us send a part that actually fits — for example, a heat insulation glass must match your LCD or the picture washes out.

I lost my invoice number — can I still request a part?

Yes. Search by your phone number or your device serial number instead — we’ll find your purchase in our records.

I bought from a dealer, or I don’t have the box. Can I still request a part?

Yes. If you registered your warranty, just enter your phone number. If not, enter the 12-digit serial number from the sticker on the box, then add the purchase date and a photo of your shop memo: we register the warranty in your name with the same request, so next time your phone number finds it. No memo? You can still send the request. No box? Press “Continue without it”, tell us your model, and we’ll check your purchase before we send you a price.

Are spare parts free under warranty?

If your AUN projector is within its 1-year warranty and the part is covered, it’s free. If it’s out of warranty (or the damage isn’t covered), it’s a paid part — see the next question for how pricing works. Our full warranty policy explains what’s covered.

How does pricing and approval work for paid parts?

After you submit your request, we check the part and send you a price quote. You’ll see it on the tracking page — each part with its price and a total — and you simply tap Approve to confirm or Decline. We only order the part from the factory after you approve, so there are no surprises. Payment instructions are shown right with the quote.

How long does it take to get a part?

If it’s in stock, we dispatch quickly. If it has to come from the factory, it usually takes 3–4 weeks. You can follow each part’s exact status on the tracking page.

How do I track my request, and what if I lose the number?

The moment you submit, we text you your reference number (like SP-2026-0001) with a direct link — so you won’t lose it. You can also track any time by entering your phone number on the Spare Parts Status page, even without the number.

Can I order spare parts from my phone?

Yes. In the AUN Care app you can request a part, receive the price, approve it, pay online or choose cash on delivery, and then track each item to your door. Parts covered by warranty are free, and nothing is ordered until you approve the cost.