Genuine AUN Spare Parts

Projector Spare Parts in Bangladesh

Need a part for your AUN projector — LCD screen, heat insulation glass, fresnel lens, motherboard, LED, power board or remote? Find your purchase below, then choose what you need: order the exact part without sending your projector in — or, if you’re not sure what’s wrong, send it to us for service.

Find your purchase

Projector won’t turn on, or can’t find your order? Send it in for service →

Already requested a part? Track your request here →

Just need help setting up or using your projector? Visit the Help Center →

How to Request a Spare Part

Three simple steps — no need to ship your projector.

1. Find Your Purchase

Enter your phone number, order number, or device serial. We confirm your model, purchase date and warranty automatically.

2. Pick the Part & Add a Photo

Choose what you need and attach the photo we ask for — the LCD serial or the board — so we send the exact match.

3. Approve & Track

Out of warranty? We send a price to approve first — no surprises. Then track every part by your SP- number, with SMS updates as it moves.

Why Order Parts From AUN

The only projector brand in Bangladesh with genuine after-sales parts support and live tracking.

Genuine Factory Parts

Matched to your exact model and serial, so they fit and perform right.

No Need to Ship Your Projector

Keep using your unit — just request the part and fit it, or visit us.

Warranty Checked Instantly

In-warranty parts are covered; out-of-warranty prices are quoted up front.

Track + SMS Updates

Follow each part’s status online and get a text as it progresses.

Frequently Asked Questions — Spare Parts

Which spare parts can I request?

LCD screen, heat insulation glass, fresnel lens, motherboard, LED, power board and remote control. Choose what you need on the form above — we may ask for a quick photo so we match the exact part.

Do I have to send my projector to you?

No. For most parts you just request the part and we ship it — no need to send the projector. If you’d rather we diagnose and fit it, you can also send your projector in for service instead.

Why do you need a photo of the serial or board?

Projector parts vary by batch. The LCD serial, board model number, or a photo of the power board lets us send a part that actually fits — for example, a heat insulation glass must match your LCD or the picture washes out.

I lost my invoice number — can I still request a part?

Yes. Search by your phone number or your device serial number instead — we’ll find your purchase in our records.

Are spare parts free under warranty?

If your AUN projector is within its 1-year warranty and the part is covered, it’s free. If it’s out of warranty (or the damage isn’t covered), it’s a paid part — see the next question for how pricing works. Our full warranty policy explains what’s covered.

How does pricing and approval work for paid parts?

After you submit your request, we check the part and send you a price quote. You’ll see it on the tracking page — each part with its price and a total — and you simply tap Approve to confirm or Decline. We only order the part from the factory after you approve, so there are no surprises. Payment instructions are shown right with the quote.

How long does it take to get a part?

If it’s in stock, we dispatch quickly. If it has to come from the factory, it usually takes 3–4 weeks. You can follow each part’s exact status on the tracking page.

How do I track my request, and what if I lose the number?

The moment you submit, we text you your reference number (like SP-2026-0001) with a direct link — so you won’t lose it. You can also track any time by entering your phone number on the Spare Parts Status page, even without the number.