{"id":9230,"date":"2026-07-30T22:06:04","date_gmt":"2026-07-30T16:06:04","guid":{"rendered":"https:\/\/aun-projector.com.bd\/"},"modified":"2026-08-11T16:29:15","modified_gmt":"2026-08-11T10:29:15","slug":"app-privacy-policy","status":"publish","type":"page","link":"https:\/\/aun-projector.com.bd\/bn\/app-privacy-policy\/","title":{"rendered":"AUN Care App \u2014 Privacy Policy"},"content":{"rendered":"<section class=\"section\" id=\"section_439715114\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-2047520482\" class=\"text\">\n\t\t\n<h1 style=\"color:#0188fe; line-height:1.2; margin-bottom:10px;\"><i class=\"fa-solid fa-mobile-screen-button\"><\/i> AUN Care App \u2014 Privacy Policy<\/h1>\n<p style=\"font-size:16px; color:#556777; max-width:820px; margin:0 auto; line-height:1.65;\">This policy explains what the <strong>AUN Care Bangladesh<\/strong> Android app collects, why, who we share it with, and how you can delete your account. It covers the app only \u2014 our website has its <a href=\"\/bn\/privacy-policy\/\" style=\"color:#0188fe;\">own privacy policy<\/a>.<\/p>\n<p style=\"font-size:13px; color:#94a3b8; margin:14px 0 0;\">App package: <code style=\"background:#eef2f7; padding:2px 7px; border-radius:5px;\">bd.com.aunprojector.aun_app<\/code><\/p>\n\t\t\n<style>\n#text-2047520482 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_439715114 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(246, 248, 251);\n}\n@media (min-width:550px) {\n  #section_439715114 {\n    padding-top: 44px;\n    padding-bottom: 44px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_744840736\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-2874974241\" class=\"text\">\n\t\t\n<div style=\"max-width:900px;margin:0 auto;background:#f8fafc;border:1px solid #e2e8f0;border-radius:14px;padding:22px 24px;\">\n<h2 style=\"font-size:19px;margin:0 0 10px;color:#0f172a;\"><i class=\"fa-solid fa-building\" style=\"color:#0188fe;margin-right:8px;\"><\/i>Who we are<\/h2>\n<p style=\"font-size:14.5px;color:#475569;line-height:1.7;margin:0 0 10px;\">The AUN Care Bangladesh app is published and operated by <strong>\u09b8\u09cd\u09ae\u09be\u09b0\u09cd\u099f \u09b2\u09bf\u09ad\u09bf\u0982 \u09ac\u09be\u0982\u09b2\u09be\u09a6\u09c7\u09b6<\/strong>, the company behind the <strong>AUN<\/strong> projector brand in Bangladesh. In this policy, &#8220;we&#8221;, &#8220;us&#8221; and &#8220;our&#8221; mean Smart Living Bangladesh.<\/p>\n<ul style=\"font-size:14.5px;color:#475569;line-height:1.9;margin:0;padding-left:20px;\">\n<li>Company website: <a href=\"https:\/\/www.smartliving.com.bd\/\" style=\"color:#0188fe;\" target=\"_blank\" rel=\"noopener\">www.smartliving.com.bd<\/a><\/li>\n<li>Product website: <a href=\"https:\/\/aun-projector.com.bd\/bn\/\" style=\"color:#0188fe;\">aun-projector.com.bd<\/a><\/li>\n<li>Support: <a href=\"https:\/\/support.smartliving.com.bd\/\" style=\"color:#0188fe;\" target=\"_blank\" rel=\"noopener\">support.smartliving.com.bd<\/a><\/li>\n<li>Email: <a href=\"mailto:info@aun-projector.com.bd\" style=\"color:#0188fe;\">info@aun-projector.com.bd<\/a><\/li>\n<\/ul>\n<p style=\"font-size:13.5px;color:#64748b;line-height:1.7;margin:12px 0 0;\">We are the data controller for the information described here. The app&#8217;s data is stored on our own servers (aun-projector.com.bd) and our own business systems.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_744840736 {\n  padding-top: 34px;\n  padding-bottom: 34px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_887409483\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-858191582\" class=\"text\">\n\t\t\n<h2 style=\"font-size:22px;margin:0 0 6px;color:#0f172a;\">At a glance<\/h2>\n<p style=\"font-size:14.5px;color:#64748b;margin:0 0 26px;\">The short version. The detail is further down.<\/p>\n\t\t\n<style>\n#text-858191582 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1443374317\">\n\n\t<div id=\"col-439788270\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:48px;height:48px;margin:0 auto 12px;border-radius:14px;background:rgba(1,136,254,0.10);color:#0188fe;display:flex;align-items:center;justify-content:center;font-size:20px;\"><i class=\"fa-solid fa-phone\"><\/i><\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">Your mobile number is the account<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">You sign in with your phone number and a one-time SMS code. There is no password to remember or leak.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-301233786\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:48px;height:48px;margin:0 auto 12px;border-radius:14px;background:rgba(22,163,74,0.10);color:#16a34a;display:flex;align-items:center;justify-content:center;font-size:20px;\"><i class=\"fa-solid fa-ban\"><\/i><\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">No ads, no tracking, no selling<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">No advertising, no advertising ID, no location access, and <strong>no third-party analytics SDK<\/strong> \u2014 we count how features are used on our own server, not through Google Analytics. We never sell your data.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-808137545\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:48px;height:48px;margin:0 auto 12px;border-radius:14px;background:rgba(124,58,237,0.10);color:#7c3aed;display:flex;align-items:center;justify-content:center;font-size:20px;\"><i class=\"fa-solid fa-user-minus\"><\/i><\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">Delete your account anytime<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">Settings \u2192 Delete my account, right inside the app. <a href=\"\/bn\/delete-account\/\" style=\"color:#0188fe;\">See exactly what happens<\/a>.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_887409483 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(246, 248, 251);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_915672210\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-2859880816\" class=\"text\">\n\t\t\n<div style=\"max-width:940px;margin:0 auto;\">\n<h2 style=\"font-size:22px;margin:0 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-database\" style=\"color:#0188fe;margin-right:8px;\"><\/i>1. Information the app collects<\/h2>\n<p style=\"font-size:14.5px;color:#475569;line-height:1.7;margin:0 0 20px;\">We only collect what the app actually needs to do its job. Nothing below is optional-but-secretly-required, and nothing is collected in the background.<\/p>\n<div style=\"overflow-x:auto;\">\n<table style=\"width:100%;border-collapse:collapse;font-size:14px;min-width:640px;\">\n<thead>\n<tr style=\"background:#f1f5f9;\">\n<th style=\"text-align:left;padding:12px 14px;border:1px solid #e2e8f0;color:#0f172a;\">What<\/th>\n<th style=\"text-align:left;padding:12px 14px;border:1px solid #e2e8f0;color:#0f172a;\">When<\/th>\n<th style=\"text-align:left;padding:12px 14px;border:1px solid #e2e8f0;color:#0f172a;\">Why<\/th>\n<\/tr>\n<\/thead>\n<tbody style=\"color:#475569;line-height:1.6;\">\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Mobile number<\/strong><\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">When you sign in<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">It is your account. We send a one-time code by SMS to verify it, and we use it to find purchases and warranty records registered to you.<\/td>\n<\/tr>\n<tr style=\"background:#fafbfc;\">\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Name, email address, profile photo<\/strong><\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">If you enter them<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To address you properly and to attach your name to warranty paperwork and support tickets. Email and photo are optional; you may use an emoji instead of a photo.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Projector details<\/strong> \u2014 serial number, model, purchase date, invoice number, dealer name, warranty dates<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">When you add a projector, or automatically from our sales records matching your number<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To show your warranty, and to give you firmware, manuals and guides for your exact model.<\/td>\n<\/tr>\n<tr style=\"background:#fafbfc;\">\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Photos you choose to upload<\/strong> \u2014 invoice photo, spare-part condition photos, repair photos, support-ticket attachments, bug-report screenshots<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">Only when you attach them<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To verify a warranty registration and to let our service team see the problem before your projector arrives.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Service and support content<\/strong> \u2014 what you write in a ticket or repair request, and the pickup\/delivery address you give<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">When you contact us or book a service<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To answer you, collect and return your projector, and deliver spare parts.<\/td>\n<\/tr>\n<tr style=\"background:#fafbfc;\">\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Order and payment records<\/strong> \u2014 what you ordered, the amount, and whether it was paid<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">If you pay for spare parts online<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To fulfil the order, issue a receipt, and handle any refund. <strong>We never see or store your card, bKash or Nagad details<\/strong> \u2014 those are entered on the payment provider&#8217;s own secure page, not in our app.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Notification token<\/strong> and your language choice<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">If you allow notifications<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To send you the alerts you asked for, in Bangla or English. Nothing else uses it.<\/td>\n<\/tr>\n<tr style=\"background:#fafbfc;\">\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>App version and a device name<\/strong><\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">While you are signed in<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">So you can tell your own sessions apart, so support can reproduce a problem, and so we can offer you an update.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>How the app&#8217;s features are used<\/strong> \u2014 for example that the projector finder was opened, or that a price quote was answered<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">While you use the app<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">So we can tell which parts of the app are worth improving. These are <strong>counts and categories only<\/strong> \u2014 the name of a screen or button, and a number. <strong>Your phone number, name, address, projector serial and request references are never included<\/strong>, and there is no advertising ID or device fingerprint. If you are signed in, a count is linked to your account number only so that forty visits by one person can be told apart from forty people; we do not build a profile of you. This is stored on <strong>our own server<\/strong>, is <strong>not shared with anyone<\/strong>, and is <strong>deleted automatically after 180 days<\/strong>.<\/td>\n<\/tr>\n<tr style=\"background:#fafbfc;\">\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Crash reports<\/strong> \u2014 where in our code the app failed, your phone model, its Android version and free memory<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">Only if the app closes unexpectedly<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">So we can find and fix the fault. Without this, an app that fails on your phone tells us nothing at all and the problem is never fixed. It contains <strong>no phone number, no name, and nothing you typed<\/strong>. This is the one part handled by an outside service \u2014 Google Firebase Crashlytics (see section 3).<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2 style=\"font-size:22px;margin:34px 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-shield-halved\" style=\"color:#16a34a;margin-right:8px;\"><\/i>2. What the app does <em>not<\/em> collect<\/h2>\n<ul style=\"font-size:14.5px;color:#475569;line-height:1.9;margin:0;padding-left:20px;\">\n<li><strong>No location.<\/strong> The app never requests or reads your location. Weather shown on the home screen is for Dhaka generally, worked out on our server \u2014 your phone is never asked where it is.<\/li>\n<li><strong>No contacts, no call logs, no SMS reading.<\/strong> When Android auto-fills your one-time code, it hands the app only that single message, using Google&#8217;s SMS Retriever. We cannot read your other messages.<\/li>\n<li><strong>No advertising, no advertising ID, and no third-party analytics or tracking SDK.<\/strong> We do not use Google Analytics or anything like it. The counts described above are recorded on our own server and are never shared. The only outside service the app reports to is crash reporting, described in section 3.<\/li>\n<li><strong>No card details.<\/strong> If you pay online, the card, bKash or Nagad details are entered on the payment provider&#8217;s own secure page. They never pass through our app or our servers, and we never store them.<\/li>\n<li><strong>Camera pictures are not taken behind your back.<\/strong> The camera is used for three things: scanning the barcode on your projector box, previewing how big the picture will be on your wall, and taking a photo you choose to attach. <strong>Barcode scanning and the wall preview are processed live on your phone and never uploaded or saved.<\/strong> A photo is only uploaded when you deliberately attach it to a request.<\/li>\n<\/ul>\n<h2 style=\"font-size:22px;margin:34px 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-share-nodes\" style=\"color:#0188fe;margin-right:8px;\"><\/i>3. Who else sees your information<\/h2>\n<p style=\"font-size:14.5px;color:#475569;line-height:1.7;margin:0 0 16px;\"><strong>We never sell your personal information, and we never share it for advertising.<\/strong> We share the minimum necessary with these service providers:<\/p>\n<div style=\"overflow-x:auto;\">\n<table style=\"width:100%;border-collapse:collapse;font-size:14px;min-width:640px;\">\n<thead>\n<tr style=\"background:#f1f5f9;\">\n<th style=\"text-align:left;padding:12px 14px;border:1px solid #e2e8f0;color:#0f172a;\">Provider<\/th>\n<th style=\"text-align:left;padding:12px 14px;border:1px solid #e2e8f0;color:#0f172a;\">What they receive<\/th>\n<th style=\"text-align:left;padding:12px 14px;border:1px solid #e2e8f0;color:#0f172a;\">Why<\/th>\n<\/tr>\n<\/thead>\n<tbody style=\"color:#475569;line-height:1.6;\">\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Alpha SMS<\/strong> (sms.net.bd, Bangladesh)<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">Your mobile number and the message text<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To deliver your one-time login code and service update SMS.<\/td>\n<\/tr>\n<tr style=\"background:#fafbfc;\">\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Google Firebase Cloud Messaging<\/strong><\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">Your notification token and the notification text<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To deliver push notifications to your phone. Only if you turn notifications on.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Google Firebase Crashlytics<\/strong><\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">Automatic crash reports only \u2014 the technical details of a failure, your phone model and Android version. No phone number, no name, nothing you typed.<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">So we can find and fix faults that make the app close unexpectedly. Google acts as our processor and does not use this to identify you. <strong>Your usage counts are NOT sent here<\/strong> \u2014 they stay on our own server.<\/td>\n<\/tr>\n<tr style=\"background:#fafbfc;\">\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>SSLCommerz<\/strong> (Bangladesh)<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">The amount, an order reference, and the name and number you give at checkout<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To take an online payment for spare parts. You enter card, bKash or Nagad details on <strong>their<\/strong> secure page \u2014 we never receive or store them.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Courier companies<\/strong> \u2014 such as Pathao, Steadfast or Sundarban<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">The delivery name, address and phone number for a parcel<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To deliver spare parts to you, or return your projector after a repair. Only when something is actually being sent.<\/td>\n<\/tr>\n<tr style=\"background:#fafbfc;\">\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Our own systems<\/strong> \u2014 website, support desk and business software, all operated by us<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">Everything described in section 1<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">These are ours, not a third party&#8217;s product. Your data stays inside our systems.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\"><strong>Our hosting provider<\/strong><\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">Stores our databases and files<\/td>\n<td style=\"padding:12px 14px;border:1px solid #e2e8f0;\">To run the service. They do not use your data for their own purposes.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"font-size:13.5px;color:#64748b;line-height:1.7;margin:16px 0 0;\">The &#8220;what to watch&#8221; film suggestions come from <strong>The Movie Database (TMDB)<\/strong>, and video guides play from <strong>YouTube<\/strong>. Film suggestions are fetched by our server, not your phone \u2014 TMDB receives nothing about you. Playing a video is a normal YouTube view and is subject to Google&#8217;s privacy policy. We may also disclose information if the law requires it, or to protect our rights and the safety of our customers.<\/p>\n<h2 style=\"font-size:22px;margin:34px 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-clock-rotate-left\" style=\"color:#0188fe;margin-right:8px;\"><\/i>4. How long we keep it<\/h2>\n<ul style=\"font-size:14.5px;color:#475569;line-height:1.9;margin:0;padding-left:20px;\">\n<li><strong>Your app profile and sign-in<\/strong> \u2014 until you delete your account. A sign-in session expires by itself after 180 days.<\/li>\n<li><strong>One-time codes<\/strong> \u2014 a few minutes, and they are stored hashed, never as plain numbers.<\/li>\n<li><strong>Feature usage counts<\/strong> \u2014 deleted automatically after 180 days, and erased immediately if you delete your account.<\/li>\n<li><strong>Crash reports<\/strong> \u2014 kept by Google Crashlytics under their retention policy, normally around 90 days.<\/li>\n<li><strong>Warranty registrations and sales records<\/strong> \u2014 kept for as long as the warranty and our accounting obligations require, because they are your proof of purchase and our transaction record. These survive account deletion (see section 5).<\/li>\n<li><strong>Order and payment records<\/strong> \u2014 kept as required by accounting and tax rules, and so a refund can be traced.<\/li>\n<li><strong>Repair and spare-parts records<\/strong> \u2014 kept as service history; after account deletion they are detached from your account.<\/li>\n<li><strong>Support tickets<\/strong> \u2014 kept in our support system as a record of the conversation.<\/li>\n<\/ul>\n<h2 style=\"font-size:22px;margin:34px 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-user-minus\" style=\"color:#7c3aed;margin-right:8px;\"><\/i>5. Your choices and your rights<\/h2>\n<ul style=\"font-size:14.5px;color:#475569;line-height:1.9;margin:0;padding-left:20px;\">\n<li><strong>See and correct your information<\/strong> \u2014 your profile is editable in the app at any time (tap your photo on the home screen, or Settings).<\/li>\n<li><strong>Delete your account and personal data<\/strong> \u2014 in the app: <strong>Settings \u2192 Delete my account<\/strong>. Full details, including exactly what is deleted and what we must keep, are on our <a href=\"\/bn\/delete-account\/\" style=\"color:#0188fe;font-weight:600;\">Delete your account<\/a> page. You can also ask us to do it for you.<\/li>\n<li><strong>Ask us to stop counting your usage<\/strong> \u2014 email or message us and we will switch it off. Deleting your account also erases everything already counted for it.<\/li>\n<li><strong>Turn notifications off<\/strong> \u2014 in the app, or in your phone&#8217;s Android settings. Nothing else stops working.<\/li>\n<li><strong>Remove a projector<\/strong> \u2014 remove it in My Devices; we remember the choice so it is not added back automatically.<\/li>\n<li><strong>Ask us a question or complain<\/strong> \u2014 use any contact route below. We answer in Bangla or English.<\/li>\n<\/ul>\n<h2 style=\"font-size:22px;margin:34px 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-lock\" style=\"color:#0188fe;margin-right:8px;\"><\/i>6. How we protect it<\/h2>\n<p style=\"font-size:14.5px;color:#475569;line-height:1.7;margin:0;\">All traffic between the app and our servers uses HTTPS. One-time codes are stored hashed, never in readable form, and are rate-limited against guessing. Sign-in tokens are stored hashed, are tied to the phone that signed in, expire after 180 days, and are destroyed the moment you log out or delete your account. Online payments are handled on the payment provider&#8217;s own secure page, so card details never reach us. Access to customer data inside our systems is limited to staff who need it for support, service and warranty work. No system is perfectly secure, but we take this seriously and fix problems quickly when they are reported.<\/p>\n<h2 style=\"font-size:22px;margin:34px 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-child-reaching\" style=\"color:#0188fe;margin-right:8px;\"><\/i>7. Children<\/h2>\n<p style=\"font-size:14.5px;color:#475569;line-height:1.7;margin:0;\">The app is intended for customers who own an AUN projector \u2014 that is, adults making a purchase. It is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.<\/p>\n<h2 style=\"font-size:22px;margin:34px 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-globe\" style=\"color:#0188fe;margin-right:8px;\"><\/i>8. Where your data is stored<\/h2>\n<p style=\"font-size:14.5px;color:#475569;line-height:1.7;margin:0;\">Our servers and service providers may be located outside Bangladesh. Wherever your data is processed, this policy applies to it and we require our providers to protect it.<\/p>\n<h2 style=\"font-size:22px;margin:34px 0 8px;color:#0f172a;\"><i class=\"fa-solid fa-pen-to-square\" style=\"color:#0188fe;margin-right:8px;\"><\/i>9. Changes to this policy<\/h2>\n<p style=\"font-size:14.5px;color:#475569;line-height:1.7;margin:0;\">If we change how the app handles your information, we will update this page and change the date at the bottom. If a change is significant, we will tell you in the app.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_915672210 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1037931753\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-308114407\" class=\"text\">\n\t\t\n<h2 style=\"font-size:22px;margin:0 0 6px;color:#0f172a;\">Questions about your privacy?<\/h2>\n<p style=\"font-size:14.5px;color:#64748b;margin:0 0 24px;\">Reach a real person on any of these. We reply in Bangla or English.<\/p>\n\t\t\n<style>\n#text-308114407 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-18588321\">\n\n\t<div id=\"col-1455007697\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"max-width:420px;margin:0 auto;\">\n<a href=\"mailto:info@aun-projector.com.bd\" style=\"display:flex;align-items:center;gap:12px;background:#fff;padding:14px 18px;border-radius:8px;border:1px solid #e2e8f0;text-decoration:none;color:#0f172a;font-weight:600;margin-bottom:12px;\"><br \/>\n<i class=\"fa-solid fa-envelope\" style=\"font-size:18px;color:#0188fe;\"><\/i> info@aun-projector.com.bd<br \/>\n<\/a><br \/>\n<a href=\"https:\/\/support.smartliving.com.bd\/\" style=\"display:flex;align-items:center;gap:12px;background:#fff;padding:14px 18px;border-radius:8px;border:1px solid #e2e8f0;text-decoration:none;color:#0f172a;font-weight:600;margin-bottom:12px;\" target=\"_blank\" rel=\"noopener\"><br \/>\n<i class=\"fa-solid fa-ticket\" style=\"font-size:18px;color:#0188fe;\"><\/i> Open a support ticket<br \/>\n<\/a>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1268396683\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"max-width:420px;margin:0 auto;\">\n<a href=\"https:\/\/api.whatsapp.com\/send?phone=8801787698268\" style=\"display:flex;align-items:center;gap:12px;background:#fff;padding:14px 18px;border-radius:8px;border:1px solid #e2e8f0;text-decoration:none;color:#166534;font-weight:600;margin-bottom:12px;\" target=\"_blank\" rel=\"noopener\"><br \/>\n<i class=\"fa-brands fa-whatsapp\" style=\"font-size:20px;color:#25D366;\"><\/i> WhatsApp chat<br \/>\n<\/a><br \/>\n<a href=\"\/bn\/delete-account\/\" style=\"display:flex;align-items:center;gap:12px;background:#fff;padding:14px 18px;border-radius:8px;border:1px solid #e2e8f0;text-decoration:none;color:#0f172a;font-weight:600;margin-bottom:12px;\"><br \/>\n<i class=\"fa-solid fa-user-minus\" style=\"font-size:18px;color:#7c3aed;\"><\/i> Delete your account<br \/>\n<\/a>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"text-3798259572\" class=\"text\">\n\t\t\n<p style=\"font-size:13.5px;color:#64748b;margin:10px 0 0;\">Smart Living Bangladesh \u2014 operator of the AUN projector brand.<\/p>\n\t\t\n<style>\n#text-3798259572 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1037931753 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(246, 248, 251);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_312195622\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-221652648\" class=\"text\">\n\t\t\n<p style=\"font-size:12.5px; color:#94a3b8; margin:0;\">Last updated: <strong>11 August, 2026<\/strong> \u00b7 Applies to AUN Care Bangladesh for Android (bd.com.aunprojector.aun_app)<\/p>\n\t\t\n<style>\n#text-221652648 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_312195622 {\n  padding-top: 18px;\n  padding-bottom: 18px;\n  background-color: rgb(246, 248, 251);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9230","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/9230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/comments?post=9230"}],"version-history":[{"count":5,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/9230\/revisions"}],"predecessor-version":[{"id":9327,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/9230\/revisions\/9327"}],"wp:attachment":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/media?parent=9230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}