{"id":8987,"date":"2026-06-26T18:08:34","date_gmt":"2026-06-26T12:08:34","guid":{"rendered":"https:\/\/aun-projector.com.bd\/"},"modified":"2026-06-26T20:52:30","modified_gmt":"2026-06-26T14:52:30","slug":"send-projector","status":"publish","type":"page","link":"https:\/\/aun-projector.com.bd\/bn\/send-projector\/","title":{"rendered":"Send Your Projector for Service"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_225708487\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-4226571627\" class=\"text\">\n\t\t\n<span style=\"display:inline-flex;align-items:center;gap:8px;padding:6px 14px;border-radius:999px;background:rgba(1,136,254,0.08);border:1px solid rgba(1,136,254,0.20);font-weight:800;font-size:12px;color:#0166c8;text-transform:uppercase;letter-spacing:.5px;\"><i class=\"fa-solid fa-box-open\"><\/i> Send It In For Service<\/span><\/p>\n<h1 style=\"margin:16px 0 8px;color:#0188fe;line-height:1.2;\"><i class=\"fa-solid fa-truck-ramp-box\"><\/i> Send Your Projector to AUN for Repair &amp; Service<\/h1>\n<p style=\"max-width:730px;margin:0 auto;color:#556777;font-size:16px;\">Projector not working right? Our <strong>projector repair service<\/strong> is simple: courier it to our Dhaka service centre with Pathao in 3 easy steps (no account needed). We receive it, open a repair job, and you track the repair live online.<\/p>\n\t\t\n<style>\n#text-4226571627 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-38734712\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-38734712 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3808952440\" class=\"text\">\n\t\t\n<p style=\"color:#64748b;font-size:14px;margin:0;\">Already sent it in? <a href=\"https:\/\/aun-projector.com.bd\/repair-status\/\" style=\"color:#0188fe;font-weight:700;\">Track your repair here &rarr;<\/a><\/p>\n\t\t\n<style>\n#text-3808952440 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_225708487 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(246, 248, 251);\n}\n@media (min-width:550px) {\n  #section_225708487 {\n    padding-top: 50px;\n    padding-bottom: 50px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1212115416\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-1088024348\" class=\"text\">\n\t\t\n<h2 style=\"color:#0f172a;margin-bottom:8px;\">First &mdash; Do You Even Need to Send It?<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 10px;opacity:.85;\"><\/div>\n<p style=\"color:#64748b;max-width:680px;margin:0 auto;\">Save yourself a trip &mdash; you don&rsquo;t always have to send the whole projector.<\/p>\n\t\t\n<style>\n#text-1088024348 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-858808254\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-858808254 {\n  padding-top: 18px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1978088403\">\n\n\t<div id=\"col-459754034\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:26px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:48px;height:48px;margin:0 0 12px;border-radius:14px;background:rgba(1,136,254,0.10);color:#0188fe;display:flex;align-items:center;justify-content:center;font-size:20px;\"><i class=\"fa-solid fa-screwdriver-wrench\"><\/i><\/div>\n<h3 style=\"font-size:17px;margin:0 0 6px;color:#0f172a;\">Send the whole projector<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0 0 12px;line-height:1.6;\">Best when it won&rsquo;t turn on, the image has a fault you can&rsquo;t pin down, or you&rsquo;d rather we diagnose and fix it. <strong>This is the page for you<\/strong> &mdash; follow the steps below.<\/p>\n<p><span style=\"display:inline-flex;align-items:center;gap:8px;color:#0188fe;font-weight:700;font-size:14px;\"><i class=\"fa-solid fa-arrow-down\"><\/i> Continue below<\/span>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-745589129\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:26px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:48px;height:48px;margin:0 0 12px;border-radius:14px;background:rgba(1,136,254,0.10);color:#0188fe;display:flex;align-items:center;justify-content:center;font-size:20px;\"><i class=\"fa-solid fa-microchip\"><\/i><\/div>\n<h3 style=\"font-size:17px;margin:0 0 6px;color:#0f172a;\">I know the faulty part<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0 0 12px;line-height:1.6;\">If you can identify the part &mdash; LCD, lens, board, LED, power board or remote &mdash; request just the part and keep your projector with you. Faster and cheaper.<\/p>\n<p><a href=\"https:\/\/aun-projector.com.bd\/spare-parts\/\" style=\"display:inline-flex;align-items:center;gap:8px;color:#0188fe;font-weight:700;font-size:14px;text-decoration:none;\">Request a spare part instead <i class=\"fa-solid fa-arrow-right\"><\/i><\/a>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1212115416 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_861287407\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-2529806483\" class=\"text\">\n\t\t\n<h2 style=\"color:#0f172a;margin-bottom:8px;\">Send It To This Address<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 10px;opacity:.85;\"><\/div>\n<p style=\"color:#64748b;max-width:680px;margin:0 auto;\">On Pathao&rsquo;s <strong>Delivery details<\/strong> step, enter <u>us<\/u> as the receiver &mdash; exactly as shown. City, Zone and Area are dropdowns, so pick these exact options.<\/p>\n\t\t\n<style>\n#text-2529806483 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1326888798\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1326888798 {\n  padding-top: 18px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-225138309\" class=\"text\">\n\t\t\n<div style=\"max-width:580px;margin:0 auto;background:#fff;border:1px solid #e2e8f0;border-radius:16px;padding:8px 26px 24px;box-shadow:0 6px 20px rgba(15,23,42,0.06);\">\n<div style=\"display:flex;align-items:center;gap:10px;padding:18px 0 8px;\"><span style=\"width:40px;height:40px;border-radius:12px;background:rgba(1,136,254,0.10);color:#0188fe;display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0;\"><i class=\"fa-solid fa-location-dot\"><\/i><\/span><span style=\"font-weight:800;color:#0f172a;font-size:16px;\">Receiver = AUN Projector Service Centre<\/span><\/div>\n<div style=\"display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-top:1px solid #f1f5f9;\"><span style=\"color:#64748b;font-size:13px;\">Receiver Name<\/span><span style=\"color:#0f172a;font-weight:700;font-size:15px;text-align:right;\">AUN<\/span><\/div>\n<div style=\"display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-top:1px solid #f1f5f9;\"><span style=\"color:#64748b;font-size:13px;\">Receiver Phone<\/span><span style=\"color:#0f172a;font-weight:700;font-size:15px;text-align:right;\">01787698268<\/span><\/div>\n<div style=\"display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-top:1px solid #f1f5f9;\"><span style=\"color:#64748b;font-size:13px;\">Delivery Address<\/span><span style=\"color:#0f172a;font-weight:700;font-size:15px;text-align:right;\">108 Golartek, Mazar Road, Mirpur, Dhaka<\/span><\/div>\n<div style=\"display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-top:1px solid #f1f5f9;\"><span style=\"color:#64748b;font-size:13px;\">City <span style=\"background:#eef2f7;color:#64748b;font-size:10px;font-weight:700;padding:1px 7px;border-radius:999px;text-transform:uppercase;letter-spacing:.3px;\">dropdown<\/span><\/span><span style=\"color:#0f172a;font-weight:700;font-size:15px;text-align:right;\">Dhaka<\/span><\/div>\n<div style=\"display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-top:1px solid #f1f5f9;\"><span style=\"color:#64748b;font-size:13px;\">Zone <span style=\"background:#eef2f7;color:#64748b;font-size:10px;font-weight:700;padding:1px 7px;border-radius:999px;text-transform:uppercase;letter-spacing:.3px;\">dropdown<\/span><\/span><span style=\"color:#0f172a;font-weight:700;font-size:15px;text-align:right;\">Mazar road<\/span><\/div>\n<div style=\"display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-top:1px solid #f1f5f9;border-bottom:1px solid #f1f5f9;\"><span style=\"color:#64748b;font-size:13px;\">Area <span style=\"background:#eef2f7;color:#64748b;font-size:10px;font-weight:700;padding:1px 7px;border-radius:999px;text-transform:uppercase;letter-spacing:.3px;\">dropdown<\/span><\/span><span style=\"color:#0f172a;font-weight:700;font-size:15px;text-align:right;\">Mirpur Buddhijibi Koborsthan<\/span><\/div>\n<p><button type=\"button\" onclick=\"aunCopyAddr(this)\" style=\"margin-top:18px;width:100%;display:inline-flex;align-items:center;justify-content:center;gap:8px;background:#fff;border:1px solid #0188fe;color:#0166c8;font-weight:700;font-size:14px;padding:11px 16px;border-radius:10px;cursor:pointer;\"><i class=\"fa-regular fa-copy\"><\/i> Copy receiver details<\/button>\n<\/div>\n\t\t\t<\/div>\n\t\n\t<div id=\"gap-1895530160\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1895530160 {\n  padding-top: 22px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-24868852\" class=\"text\">\n\t\t\n<a href=\"https:\/\/courier.pathao.com\/order\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"display:inline-flex;align-items:center;gap:10px;background:#0188fe;color:#fff;font-weight:800;font-size:16px;padding:15px 30px;border-radius:12px;text-decoration:none;box-shadow:0 8px 20px rgba(1,136,254,0.28);\"><i class=\"fa-solid fa-truck-fast\"><\/i> Open Pathao Courier &rarr;<\/a><\/p>\n<div style=\"margin-top:12px;\"><a href=\"https:\/\/wa.me\/8801787698268?text=Hi%20AUN%2C%20I%20want%20to%20send%20my%20projector%20in%20for%20service.%20Model%3A%20___%20Problem%3A%20___\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"display:inline-flex;align-items:center;gap:8px;background:#25D366;color:#fff;font-weight:700;font-size:14px;padding:11px 22px;border-radius:10px;text-decoration:none;\"><i class=\"fa-brands fa-whatsapp\"><\/i> Prefer we help? Message us on WhatsApp<\/a><\/div>\n<p style=\"color:#94a3b8;font-size:13px;margin:14px auto 0;max-width:560px;\">Pathao&rsquo;s &ldquo;Send Parcel&rdquo; is open to everyone &mdash; no account or login needed. The delivery charge is paid by you (the sender) and shown before you confirm.<\/p>\n\t\t\n<style>\n#text-24868852 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<p><script data-no-optimize=\"1\" data-no-minify=\"1\">\nfunction aunCopyAddr(btn){var t=\"Receiver Name: AUN\\nReceiver Phone: 01787698268\\nDelivery Address: 108 Golartek, Mazar Road, Mirpur, Dhaka\\nCity: Dhaka\\nZone: Mazar road\\nArea: Mirpur Buddhijibi Koborsthan\";function done(){var o=btn.innerHTML;btn.innerHTML='<i class=\"fa-solid fa-check\"><\/i> Copied!';setTimeout(function(){btn.innerHTML=o;},1800);}if(navigator.clipboard&&navigator.clipboard.writeText){navigator.clipboard.writeText(t).then(done,function(){window.prompt('Copy these details:',t);});}else{window.prompt('Copy these details:',t);}}\n<\/script><\/p>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_861287407 {\n  padding-top: 44px;\n  padding-bottom: 44px;\n  background-color: rgb(246, 248, 251);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_97686603\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-523193217\" class=\"text\">\n\t\t\n<h2 style=\"color:#0f172a;margin-bottom:8px;\">How to Send It &mdash; 3 Steps on Pathao<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 10px;opacity:.85;\"><\/div>\n<p style=\"color:#64748b;max-width:660px;margin:0 auto;\">About two minutes from start to confirm.<\/p>\n\t\t\n<style>\n#text-523193217 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-368551810\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-368551810 {\n  padding-top: 18px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1425286579\">\n\n\t<div id=\"col-307121371\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:40px;height:40px;margin:0 0 12px;border-radius:50%;background:#0188fe;color:#fff;display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:800;\">1<\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">Pickup details (yours)<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">Enter <strong>your<\/strong> Sender Name, Sender Phone and Pickup Direction (your full address) &mdash; this is where the rider collects it. Order before 4 PM for same-day pickup.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1170767615\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:40px;height:40px;margin:0 0 12px;border-radius:50%;background:#0188fe;color:#fff;display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:800;\">2<\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">Delivery details (ours)<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">Enter <strong>AUN<\/strong> as the receiver using the card above &mdash; Receiver Phone <strong>01787698268<\/strong>, and the City \/ Zone \/ Area dropdowns set to <strong>Dhaka &rsaquo; Mazar road &rsaquo; Mirpur Buddhijibi Koborsthan<\/strong>.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1938285895\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:40px;height:40px;margin:0 0 12px;border-radius:50%;background:#0188fe;color:#fff;display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:800;\">3<\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">Parcel overview<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">Parcel Type <strong>Parcel<\/strong>, pick the weight band for your packed projector, and enter its <strong>value in BDT<\/strong>. Tick the policy box and press <strong>Create order<\/strong>.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-907953531\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-907953531 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3485388241\" class=\"text\">\n\t\t\n<div style=\"max-width:760px;margin:0 auto;background:rgba(255,188,0,0.08);border:1px solid rgba(255,188,0,0.45);border-radius:12px;padding:16px 20px;display:flex;gap:14px;align-items:flex-start;\">\n<span style=\"color:#d99000;font-size:20px;flex-shrink:0;\"><i class=\"fa-solid fa-shield-halved\"><\/i><\/span><\/p>\n<div>\n<strong style=\"color:#0f172a;font-size:15px;\">Always declare your projector&rsquo;s real value<\/strong><\/p>\n<p style=\"color:#7a6a3a;font-size:14px;margin:6px 0 0;line-height:1.6;\">In Step 3, the <strong>Parcel Value (BDT)<\/strong> is what Pathao refunds you if the parcel is lost in transit. Don&rsquo;t leave it at 0 &mdash; enter the actual worth of your projector so it&rsquo;s properly covered.<\/p>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\n\t<div id=\"gap-728974065\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-728974065 {\n  padding-top: 12px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1434767646\" class=\"text\">\n\t\t\n<p style=\"color:#64748b;font-size:13.5px;max-width:680px;margin:0 auto;\"><i class=\"fa-solid fa-tag\" style=\"color:#0188fe;\"><\/i> Pathao delivery charge (paid by you): <strong>Inside Dhaka \u09f380<\/strong> up to 1kg (+\u09f315\/extra kg) &middot; <strong>Outside Dhaka \u09f3130<\/strong> up to 1kg (+\u09f325\/extra kg). Most projectors fall in the 1&ndash;2 kg band once boxed.<\/p>\n\t\t\n<style>\n#text-1434767646 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1625344691\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1625344691 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-2229876626\" class=\"text\">\n\t\t\n<p style=\"color:#64748b;font-size:14px;max-width:680px;margin:0 auto;\"><i class=\"fa-solid fa-circle-info\" style=\"color:#0188fe;\"><\/i> Before you send, <a href=\"https:\/\/wa.me\/8801787698268\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:#0188fe;font-weight:700;\">message us on WhatsApp<\/a> with your model and the problem, so we know your projector is on the way and can get to it faster.<\/p>\n\t\t\n<style>\n#text-2229876626 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_97686603 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_531382844\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-3038265580\" class=\"text\">\n\t\t\n<h2 style=\"color:#0f172a;margin-bottom:8px;\">Pack It Safely<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 10px;opacity:.85;\"><\/div>\n<p style=\"color:#64748b;max-width:700px;margin:0 auto;\">A projector has delicate optics inside. Two minutes of packing prevents transit damage.<\/p>\n\t\t\n<style>\n#text-3038265580 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1226561574\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1226561574 {\n  padding-top: 18px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-744366340\">\n\n\t<div id=\"col-788073826\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"font-size:30px;color:#0188fe;\"><i class=\"fa-solid fa-box\"><\/i><\/div>\n<h3 style=\"font-size:15px;margin:8px 0 4px;color:#0f172a;\">Use a sturdy box<\/h3>\n<p style=\"font-size:13px;color:#64748b;margin:0;\">Original box and foam if you kept them &mdash; otherwise a strong carton with thick padding.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1442378803\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"font-size:30px;color:#0188fe;\"><i class=\"fa-solid fa-shield-halved\"><\/i><\/div>\n<h3 style=\"font-size:15px;margin:8px 0 4px;color:#0f172a;\">Wrap &amp; cushion<\/h3>\n<p style=\"font-size:13px;color:#64748b;margin:0;\">Bubble-wrap the projector and fill every gap so nothing moves when shaken.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2127126395\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"font-size:30px;color:#0188fe;\"><i class=\"fa-solid fa-plug\"><\/i><\/div>\n<h3 style=\"font-size:15px;margin:8px 0 4px;color:#0f172a;\">Add the adapter<\/h3>\n<p style=\"font-size:13px;color:#64748b;margin:0;\">Include the power adapter (and remote if the fault is remote-related). Keep other accessories at home.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1159515937\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"font-size:30px;color:#0188fe;\"><i class=\"fa-solid fa-note-sticky\"><\/i><\/div>\n<h3 style=\"font-size:15px;margin:8px 0 4px;color:#0f172a;\">Put a note inside<\/h3>\n<p style=\"font-size:13px;color:#64748b;margin:0;\">A slip with your <strong>name, phone and the problem<\/strong> &mdash; plus your order number if you have it.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_531382844 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(246, 248, 251);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1393328417\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-3069361719\" class=\"text\">\n\t\t\n<style>\n.aun-faq{max-width:820px;margin:0 auto}\n.aun-faq details{background:#fff;border:1px solid #e2e8f0;border-left:3px solid transparent;border-radius:10px;margin-bottom:12px;box-shadow:0 2px 5px rgba(0,0,0,0.04);overflow:hidden;transition:border-color .2s ease,box-shadow .2s ease}\n.aun-faq details[open]{border-left-color:#ffbc00;box-shadow:0 6px 18px rgba(1,136,254,0.08)}\n.aun-faq summary{list-style:none;cursor:pointer;padding:18px 22px;display:flex;align-items:center;justify-content:space-between;gap:14px;font-size:16px;font-weight:700;color:#1e293b;outline:none}\n.aun-faq summary::-webkit-details-marker{display:none}\n.aun-faq summary:hover{background:#f8fafc}\n.aun-faq summary .aun-chev{color:#0188fe;font-size:13px;transition:transform .25s ease;flex-shrink:0}\n.aun-faq details[open] summary .aun-chev{transform:rotate(180deg)}\n.aun-faq .aun-faq-a{padding:2px 22px 20px;color:#555;line-height:1.65;font-size:14.5px;animation:aunFaqFade .25s ease}\n.aun-faq .aun-faq-a a{color:#0188fe}\n@keyframes aunFaqFade{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}\n<\/style>\n<h2 style=\"color:#0f172a; text-align:center; margin-bottom:10px;\">Frequently Asked Questions &mdash; Sending It In<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 22px;opacity:.85;\"><\/div>\n<div class=\"aun-faq\">\n<details open>\n<summary><span>How do I send my projector to you?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">Tap <strong>Open Pathao Courier<\/strong> above to go to Pathao&rsquo;s &ldquo;Send Parcel&rdquo; page. <strong>Step 1<\/strong> &mdash; enter your own name, phone and pickup address. <strong>Step 2<\/strong> &mdash; enter us as the receiver (use the <em>Copy receiver details<\/em> button). <strong>Step 3<\/strong> &mdash; choose the weight, enter your projector&rsquo;s value, and create the order. A rider collects it from your door. No Pathao account is needed.<\/div>\n<\/details>\n<details>\n<summary><span>What exactly do I enter in the delivery (receiver) step?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">Receiver Name: <strong>AUN<\/strong> &middot; Receiver Phone: <strong>01787698268<\/strong> &middot; Delivery Address: <strong>108 Golartek, Mazar Road, Mirpur, Dhaka<\/strong>. Then set the dropdowns &mdash; City: <strong>Dhaka<\/strong>, Zone: <strong>Mazar road<\/strong>, Area: <strong>Mirpur Buddhijibi Koborsthan<\/strong>. The <em>Copy receiver details<\/em> button copies all of this for you.<\/div>\n<\/details>\n<details>\n<summary><span>Who pays for the courier?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">You (the sender) pay the Pathao delivery charge &mdash; Inside Dhaka \u09f380 up to 1kg, Outside Dhaka \u09f3130 up to 1kg, with a small per-kg addition above that. Pathao shows the exact amount before you confirm.<\/div>\n<\/details>\n<details>\n<summary><span>What should I put as the Parcel Value?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">Enter your projector&rsquo;s actual value in BDT. This is the amount Pathao refunds if the parcel is lost in transit, so don&rsquo;t leave it at 0 &mdash; declaring the real value keeps your projector properly covered on the way to us.<\/div>\n<\/details>\n<details>\n<summary><span>How should I pack it?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">Use the original box if you kept it; otherwise a strong carton with thick padding. Bubble-wrap the projector, fill the gaps so nothing shifts, and include the power adapter. Pop a slip inside with your name, phone, and a short description of the problem.<\/div>\n<\/details>\n<details>\n<summary><span>What happens after you receive it?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">We inspect your projector and open a repair Job Sheet in our service system. From then on you can follow every stage &mdash; diagnosis, parts, repair, ready &mdash; on our <a href=\"https:\/\/aun-projector.com.bd\/repair-status\/\">Repair Status<\/a> page using your Job Sheet number or mobile number.<\/div>\n<\/details>\n<details>\n<summary><span>Is the repair free?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">If your AUN projector is within its 1-year warranty and the fault is covered, the repair is free. For out-of-warranty repairs &mdash; or damage not covered &mdash; we&rsquo;ll show you the estimated cost up front before we proceed. See our <a href=\"https:\/\/aun-projector.com.bd\/warranty-policy\/\">warranty policy<\/a> for what&rsquo;s covered. (Courier charges are separate.)<\/div>\n<\/details>\n<details>\n<summary><span>Should I send the whole projector, or just request the part?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">If you can identify the faulty part yourself, it&rsquo;s faster and cheaper to <a href=\"https:\/\/aun-projector.com.bd\/spare-parts\/\">request just that part<\/a> and keep your projector. If you&rsquo;re not sure what&rsquo;s wrong, or it won&rsquo;t power on, send the whole unit and let us diagnose it.<\/div>\n<\/details>\n<\/div>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1393328417 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1474105542\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-770549819\" class=\"text\">\n\t\t\n<h2 style=\"color:#0f172a;margin-bottom:8px;\">Explore the AUN After-Sales Ecosystem<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 10px;opacity:.85;\"><\/div>\n<p style=\"color:#64748b;max-width:680px;margin:0 auto 6px;\">Everything you need before and after your purchase &mdash; all in one place.<\/p>\n\t\t\n<style>\n#text-770549819 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1372287465\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1372287465 {\n  padding-top: 16px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-345031653\">\n\n\t<div id=\"col-574471703\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aun-projector.com.bd\/repair-status\/\" style=\"text-decoration:none; display:block; background:#fff; border:1px solid #e2e8f0; border-radius:10px; padding:24px; box-shadow:0 2px 6px rgba(0,0,0,0.04);\"><span style=\"font-size:30px; color:#0188fe; display:block;\"><i class=\"fa-solid fa-screwdriver-wrench\"><\/i><\/span><span style=\"font-size:16px; color:#0f172a; font-weight:700; display:block; margin:10px 0 6px;\">Repair Status<\/span><span style=\"font-size:13px; color:#777; display:block;\">Sent your projector in? Track the repair live.<\/span><\/a><br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1662315768\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aun-projector.com.bd\/spare-parts\/\" style=\"text-decoration:none; display:block; background:#fff; border:1px solid #e2e8f0; border-radius:10px; padding:24px; box-shadow:0 2px 6px rgba(0,0,0,0.04);\"><span style=\"font-size:30px; color:#0188fe; display:block;\"><i class=\"fa-solid fa-microchip\"><\/i><\/span><span style=\"font-size:16px; color:#0f172a; font-weight:700; display:block; margin:10px 0 6px;\">Request a Spare Part<\/span><span style=\"font-size:13px; color:#777; display:block;\">Know the part? Get it without sending the unit.<\/span><\/a><br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-633717504\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aun-projector.com.bd\/projector-price\/\" style=\"text-decoration:none; display:block; background:#fff; border:1px solid #e2e8f0; border-radius:10px; padding:24px; box-shadow:0 2px 6px rgba(0,0,0,0.04);\"><span style=\"font-size:30px; color:#0188fe; display:block;\"><i class=\"fa-solid fa-store\"><\/i><\/span><span style=\"font-size:16px; color:#0f172a; font-weight:700; display:block; margin:10px 0 6px;\">Shop Projectors<\/span><span style=\"font-size:13px; color:#777; display:block;\">Full HD &amp; Android TV projectors with warranty.<\/span><\/a><br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1262066324\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aun-projector.com.bd\/contact-us\/\" style=\"text-decoration:none; display:block; background:#fff; border:1px solid #e2e8f0; border-radius:10px; padding:24px; box-shadow:0 2px 6px rgba(0,0,0,0.04);\"><span style=\"font-size:30px; color:#0188fe; display:block;\"><i class=\"fa-solid fa-headset\"><\/i><\/span><span style=\"font-size:16px; color:#0f172a; font-weight:700; display:block; margin:10px 0 6px;\">Contact Support<\/span><span style=\"font-size:13px; color:#777; display:block;\">Call +880 9638-078888 or message us on WhatsApp.<\/span><\/a><br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1474105542 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(246, 248, 251);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8987","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/8987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/comments?post=8987"}],"version-history":[{"count":3,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/8987\/revisions"}],"predecessor-version":[{"id":8997,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/8987\/revisions\/8997"}],"wp:attachment":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/media?parent=8987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}