{"id":8974,"date":"2026-06-25T21:38:14","date_gmt":"2026-06-25T15:38:14","guid":{"rendered":"https:\/\/aun-projector.com.bd\/"},"modified":"2026-06-26T20:26:36","modified_gmt":"2026-06-26T14:26:36","slug":"spare-parts-status","status":"publish","type":"page","link":"https:\/\/aun-projector.com.bd\/bn\/spare-parts-status\/","title":{"rendered":"Track Your Spare Parts Request"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_2023737886\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-2536550884\" class=\"text\">\n\t\t\n<span style=\"display:inline-flex;align-items:center;gap:8px;padding:6px 14px;border-radius:999px;background:rgba(1,136,254,0.08);border:1px solid rgba(1,136,254,0.20);font-weight:800;font-size:12px;color:#0166c8;text-transform:uppercase;letter-spacing:.5px;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 5px rgba(34,197,94,0.15);\"><\/span> Live Parts Tracking<\/span><\/p>\n<h1 style=\"margin:16px 0 8px;color:#0188fe;line-height:1.2;\"><i class=\"fa-solid fa-magnifying-glass-location\"><\/i> Track Your Spare Parts Request<\/h1>\n<p style=\"max-width:730px;margin:0 auto;color:#556777;font-size:16px;\">Check the status of every part you requested using your <strong>SP- reference number<\/strong> or your <strong>mobile number<\/strong>. Each part is tracked separately &mdash; from factory order to dispatch &mdash; and updated live from our system.<\/p>\n\t\t\n<style>\n#text-2536550884 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-120754656\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-120754656 {\n  padding-top: 24px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3887798896\" class=\"text\">\n\t\t\n<div style=\"max-width:700px;margin:0 auto;\">\t\t<div class=\"aun-sp aun-sp-track lang-bn\" data-ajax=\"https:\/\/aun-projector.com.bd\/wp-admin\/admin-ajax.php\" data-nonce=\"e550c38587\" data-i18n=\"{&quot;en&quot;:{&quot;searching&quot;:&quot;Searching\\u2026&quot;,&quot;not_found&quot;:&quot;No request found. Check your SP- number, or contact us on WhatsApp.&quot;,&quot;enter&quot;:&quot;Please enter your reference or phone.&quot;,&quot;net_err&quot;:&quot;Network error \\u2014 please try again.&quot;,&quot;reupload_h&quot;:&quot;We need a clearer photo to continue:&quot;,&quot;send_photo&quot;:&quot;Send photo&quot;,&quot;choose_first&quot;:&quot;Choose a photo first.&quot;,&quot;uploading&quot;:&quot;Uploading\\u2026&quot;,&quot;upload_done&quot;:&quot;Thanks \\u2014 we received your new photo.&quot;,&quot;eta&quot;:&quot;ETA&quot;,&quot;quote_h&quot;:&quot;Quote \\u2014 please review&quot;,&quot;total&quot;:&quot;Total&quot;,&quot;approve&quot;:&quot;Approve &amp; proceed&quot;,&quot;decline&quot;:&quot;Decline&quot;,&quot;approved_msg&quot;:&quot;Thank you \\u2014 your quote is approved. We will start sourcing your parts.&quot;,&quot;declined_msg&quot;:&quot;Your quote has been declined. Contact us any time if you change your mind.&quot;,&quot;history&quot;:&quot;Progress history&quot;,&quot;ov&quot;:{&quot;submitted&quot;:&quot;Submitted&quot;,&quot;in_progress&quot;:&quot;In progress&quot;,&quot;quote_sent&quot;:&quot;Quote \\u2014 awaiting your approval&quot;,&quot;approved&quot;:&quot;Approved \\u2014 sourcing parts&quot;,&quot;waiting_customer&quot;:&quot;Waiting on you&quot;,&quot;ready&quot;:&quot;Ready to dispatch&quot;,&quot;closed&quot;:&quot;Completed&quot;,&quot;declined&quot;:&quot;Quote declined&quot;,&quot;rejected&quot;:&quot;Rejected&quot;},&quot;it&quot;:{&quot;pending&quot;:&quot;Pending&quot;,&quot;quoted&quot;:&quot;Quoted&quot;,&quot;applied&quot;:&quot;Applied to factory&quot;,&quot;at_factory&quot;:&quot;At factory&quot;,&quot;shipped&quot;:&quot;Shipped&quot;,&quot;arrived&quot;:&quot;Arrived&quot;,&quot;dispatched&quot;:&quot;Dispatched&quot;,&quot;delivered&quot;:&quot;Delivered&quot;,&quot;unavailable&quot;:&quot;Unavailable&quot;}},&quot;bn&quot;:{&quot;searching&quot;:&quot;\\u0996\\u09cb\\u0981\\u099c\\u09be \\u09b9\\u099a\\u09cd\\u099b\\u09c7\\u2026&quot;,&quot;not_found&quot;:&quot;\\u0995\\u09cb\\u09a8\\u09cb \\u0985\\u09a8\\u09c1\\u09b0\\u09cb\\u09a7 \\u09aa\\u09be\\u0993\\u09af\\u09bc\\u09be \\u09af\\u09be\\u09af\\u09bc\\u09a8\\u09bf\\u0964 SP- \\u09a8\\u09ae\\u09cd\\u09ac\\u09b0\\u099f\\u09bf \\u09a6\\u09c7\\u0996\\u09c1\\u09a8, \\u09ac\\u09be WhatsApp-\\u098f \\u09af\\u09cb\\u0997\\u09be\\u09af\\u09cb\\u0997 \\u0995\\u09b0\\u09c1\\u09a8\\u0964&quot;,&quot;enter&quot;:&quot;\\u0986\\u09aa\\u09a8\\u09be\\u09b0 \\u09b0\\u09c7\\u09ab\\u09be\\u09b0\\u09c7\\u09a8\\u09cd\\u09b8 \\u09ac\\u09be \\u09ab\\u09cb\\u09a8 \\u09a8\\u09ae\\u09cd\\u09ac\\u09b0 \\u09b2\\u09bf\\u0996\\u09c1\\u09a8\\u0964&quot;,&quot;net_err&quot;:&quot;\\u09a8\\u09c7\\u099f\\u0993\\u09af\\u09bc\\u09be\\u09b0\\u09cd\\u0995 \\u09b8\\u09ae\\u09b8\\u09cd\\u09af\\u09be \\u2014 \\u0986\\u09ac\\u09be\\u09b0 \\u099a\\u09c7\\u09b7\\u09cd\\u099f\\u09be \\u0995\\u09b0\\u09c1\\u09a8\\u0964&quot;,&quot;reupload_h&quot;:&quot;\\u098f\\u0997\\u09bf\\u09af\\u09bc\\u09c7 \\u09af\\u09c7\\u09a4\\u09c7 \\u0986\\u09ae\\u09be\\u09a6\\u09c7\\u09b0 \\u098f\\u0995\\u099f\\u09bf \\u09b8\\u09cd\\u09aa\\u09b7\\u09cd\\u099f \\u099b\\u09ac\\u09bf \\u09a6\\u09b0\\u0995\\u09be\\u09b0:&quot;,&quot;send_photo&quot;:&quot;\\u099b\\u09ac\\u09bf \\u09aa\\u09be\\u09a0\\u09be\\u09a8&quot;,&quot;choose_first&quot;:&quot;\\u09aa\\u09cd\\u09b0\\u09a5\\u09ae\\u09c7 \\u098f\\u0995\\u099f\\u09bf \\u099b\\u09ac\\u09bf \\u09a8\\u09bf\\u09b0\\u09cd\\u09ac\\u09be\\u099a\\u09a8 \\u0995\\u09b0\\u09c1\\u09a8\\u0964&quot;,&quot;uploading&quot;:&quot;\\u0986\\u09aa\\u09b2\\u09cb\\u09a1 \\u09b9\\u099a\\u09cd\\u099b\\u09c7\\u2026&quot;,&quot;upload_done&quot;:&quot;\\u09a7\\u09a8\\u09cd\\u09af\\u09ac\\u09be\\u09a6 \\u2014 \\u0986\\u09ae\\u09b0\\u09be \\u0986\\u09aa\\u09a8\\u09be\\u09b0 \\u09a8\\u09a4\\u09c1\\u09a8 \\u099b\\u09ac\\u09bf \\u09aa\\u09c7\\u09af\\u09bc\\u09c7\\u099b\\u09bf\\u0964&quot;,&quot;eta&quot;:&quot;\\u0986\\u09a8\\u09c1\\u09ae\\u09be\\u09a8\\u09bf\\u0995&quot;,&quot;quote_h&quot;:&quot;\\u0995\\u09cb\\u099f\\u09c7\\u09b6\\u09a8 \\u2014 \\u0985\\u09a8\\u09c1\\u0997\\u09cd\\u09b0\\u09b9 \\u0995\\u09b0\\u09c7 \\u09a6\\u09c7\\u0996\\u09c1\\u09a8&quot;,&quot;total&quot;:&quot;\\u09ae\\u09cb\\u099f&quot;,&quot;approve&quot;:&quot;\\u0985\\u09a8\\u09c1\\u09ae\\u09cb\\u09a6\\u09a8 \\u0995\\u09b0\\u09c1\\u09a8&quot;,&quot;decline&quot;:&quot;\\u09ac\\u09be\\u09a4\\u09bf\\u09b2 \\u0995\\u09b0\\u09c1\\u09a8&quot;,&quot;approved_msg&quot;:&quot;\\u09a7\\u09a8\\u09cd\\u09af\\u09ac\\u09be\\u09a6 \\u2014 \\u0986\\u09aa\\u09a8\\u09be\\u09b0 \\u0995\\u09cb\\u099f\\u09c7\\u09b6\\u09a8 \\u0985\\u09a8\\u09c1\\u09ae\\u09cb\\u09a6\\u09bf\\u09a4 \\u09b9\\u09af\\u09bc\\u09c7\\u099b\\u09c7\\u0964 \\u0986\\u09ae\\u09b0\\u09be \\u09aa\\u09be\\u09b0\\u09cd\\u099f\\u09b8 \\u09b8\\u0982\\u0997\\u09cd\\u09b0\\u09b9 \\u09b6\\u09c1\\u09b0\\u09c1 \\u0995\\u09b0\\u09ac\\u0964&quot;,&quot;declined_msg&quot;:&quot;\\u0986\\u09aa\\u09a8\\u09be\\u09b0 \\u0995\\u09cb\\u099f\\u09c7\\u09b6\\u09a8 \\u09ac\\u09be\\u09a4\\u09bf\\u09b2 \\u0995\\u09b0\\u09be \\u09b9\\u09af\\u09bc\\u09c7\\u099b\\u09c7\\u0964 \\u09ae\\u09a4 \\u09aa\\u09b0\\u09bf\\u09ac\\u09b0\\u09cd\\u09a4\\u09a8 \\u09b9\\u09b2\\u09c7 \\u09af\\u09c7\\u0995\\u09cb\\u09a8\\u09cb \\u09b8\\u09ae\\u09af\\u09bc \\u09af\\u09cb\\u0997\\u09be\\u09af\\u09cb\\u0997 \\u0995\\u09b0\\u09c1\\u09a8\\u0964&quot;,&quot;history&quot;:&quot;\\u0985\\u0997\\u09cd\\u09b0\\u0997\\u09a4\\u09bf\\u09b0 \\u0987\\u09a4\\u09bf\\u09b9\\u09be\\u09b8&quot;,&quot;ov&quot;:{&quot;submitted&quot;:&quot;\\u099c\\u09ae\\u09be \\u09b9\\u09af\\u09bc\\u09c7\\u099b\\u09c7&quot;,&quot;in_progress&quot;:&quot;\\u09aa\\u09cd\\u09b0\\u0995\\u09cd\\u09b0\\u09bf\\u09af\\u09bc\\u09be\\u09a7\\u09c0\\u09a8&quot;,&quot;quote_sent&quot;:&quot;\\u0995\\u09cb\\u099f\\u09c7\\u09b6\\u09a8 \\u2014 \\u0986\\u09aa\\u09a8\\u09be\\u09b0 \\u0985\\u09a8\\u09c1\\u09ae\\u09cb\\u09a6\\u09a8\\u09c7\\u09b0 \\u0985\\u09aa\\u09c7\\u0995\\u09cd\\u09b7\\u09be\\u09af\\u09bc&quot;,&quot;approved&quot;:&quot;\\u0985\\u09a8\\u09c1\\u09ae\\u09cb\\u09a6\\u09bf\\u09a4 \\u2014 \\u09aa\\u09be\\u09b0\\u09cd\\u099f\\u09b8 \\u09b8\\u0982\\u0997\\u09cd\\u09b0\\u09b9 \\u099a\\u09b2\\u099b\\u09c7&quot;,&quot;waiting_customer&quot;:&quot;\\u0986\\u09aa\\u09a8\\u09be\\u09b0 \\u099c\\u09a8\\u09cd\\u09af \\u0985\\u09aa\\u09c7\\u0995\\u09cd\\u09b7\\u09ae\\u09be\\u09a3&quot;,&quot;ready&quot;:&quot;\\u09aa\\u09be\\u09a0\\u09be\\u09a8\\u09cb\\u09b0 \\u099c\\u09a8\\u09cd\\u09af \\u09aa\\u09cd\\u09b0\\u09b8\\u09cd\\u09a4\\u09c1\\u09a4&quot;,&quot;closed&quot;:&quot;\\u09b8\\u09ae\\u09cd\\u09aa\\u09a8\\u09cd\\u09a8&quot;,&quot;declined&quot;:&quot;\\u0995\\u09cb\\u099f\\u09c7\\u09b6\\u09a8 \\u09ac\\u09be\\u09a4\\u09bf\\u09b2&quot;,&quot;rejected&quot;:&quot;\\u09ac\\u09be\\u09a4\\u09bf\\u09b2&quot;},&quot;it&quot;:{&quot;pending&quot;:&quot;\\u0985\\u09aa\\u09c7\\u0995\\u09cd\\u09b7\\u09ae\\u09be\\u09a3&quot;,&quot;quoted&quot;:&quot;\\u0995\\u09cb\\u099f \\u0995\\u09b0\\u09be \\u09b9\\u09af\\u09bc\\u09c7\\u099b\\u09c7&quot;,&quot;applied&quot;:&quot;\\u09ab\\u09cd\\u09af\\u09be\\u0995\\u09cd\\u099f\\u09b0\\u09bf\\u09a4\\u09c7 \\u0986\\u09ac\\u09c7\\u09a6\\u09a8&quot;,&quot;at_factory&quot;:&quot;\\u09ab\\u09cd\\u09af\\u09be\\u0995\\u09cd\\u099f\\u09b0\\u09bf\\u09a4\\u09c7&quot;,&quot;shipped&quot;:&quot;\\u09aa\\u09be\\u09a0\\u09be\\u09a8\\u09cb \\u09b9\\u09af\\u09bc\\u09c7\\u099b\\u09c7&quot;,&quot;arrived&quot;:&quot;\\u09aa\\u09cc\\u0981\\u099b\\u09c7\\u099b\\u09c7&quot;,&quot;dispatched&quot;:&quot;\\u09a1\\u09c7\\u09b2\\u09bf\\u09ad\\u09be\\u09b0\\u09bf\\u09a4\\u09c7&quot;,&quot;delivered&quot;:&quot;\\u09a1\\u09c7\\u09b2\\u09bf\\u09ad\\u09be\\u09b0\\u09bf \\u09b8\\u09ae\\u09cd\\u09aa\\u09a8\\u09cd\\u09a8&quot;,&quot;unavailable&quot;:&quot;\\u0985\\u09a8\\u09c1\\u09aa\\u09b2\\u09ac\\u09cd\\u09a7&quot;}}}\">\n\t\t\t<div class=\"aun-sp-lang\">\n\t\t\t\t<button type=\"button\" class=\"aun-sp-lang-btn is-active\" data-lang=\"bn\">\u09ac\u09be\u0982\u09b2\u09be<\/button>\n\t\t\t\t<button type=\"button\" class=\"aun-sp-lang-btn\" data-lang=\"en\">English<\/button>\n\t\t\t<\/div>\n\t\t\t<div class=\"aun-sp-find-step\">\n\t\t\t\t<h3 class=\"aun-sp-h\"><span class=\"l-en\">Track your spare-part request<\/span><span class=\"l-bn\">\u0986\u09aa\u09a8\u09be\u09b0 \u09aa\u09be\u09b0\u09cd\u099f\u09b8 \u0985\u09a8\u09c1\u09b0\u09cb\u09a7 \u099f\u09cd\u09b0\u09cd\u09af\u09be\u0995 \u0995\u09b0\u09c1\u09a8<\/span><\/h3>\n\t\t\t\t<div class=\"aun-sp-tabs\">\n\t\t\t\t\t<button type=\"button\" class=\"aun-sp-ttab is-active\" data-tb=\"ref\"><span class=\"l-en\">Reference (SP-\u2026)<\/span><span class=\"l-bn\">\u09b0\u09c7\u09ab\u09be\u09b0\u09c7\u09a8\u09cd\u09b8 (SP-\u2026)<\/span><\/button>\n\t\t\t\t\t<button type=\"button\" class=\"aun-sp-ttab\" data-tb=\"phone\"><span class=\"l-en\">Phone number<\/span><span class=\"l-bn\">\u09ab\u09cb\u09a8 \u09a8\u09ae\u09cd\u09ac\u09b0<\/span><\/button>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"aun-sp-find-row\">\n\t\t\t\t\t<input type=\"text\" class=\"aun-sp-tq\" autocomplete=\"off\" placeholder=\"SP-2026-0001\">\n\t\t\t\t\t<button type=\"button\" class=\"aun-sp-btn aun-sp-track-btn\"><span class=\"l-en\">Track<\/span><span class=\"l-bn\">\u099f\u09cd\u09b0\u09cd\u09af\u09be\u0995<\/span><\/button>\n\t\t\t\t<\/div>\n\t\t\t\t<p class=\"aun-sp-msg aun-sp-track-msg\" role=\"status\"><\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"aun-sp-track-results\"><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t<div id=\"gap-1186046961\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1186046961 {\n  padding-top: 14px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-4109149990\" class=\"text\">\n\t\t\n<p style=\"color:#64748b;font-size:14px;margin:0;\">Need a new part? <a href=\"https:\/\/aun-projector.com.bd\/spare-parts\/\" style=\"color:#0188fe;font-weight:700;\">Request a spare part here &rarr;<\/a><\/p>\n\t\t\n<style>\n#text-4109149990 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2023737886 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(246, 248, 251);\n}\n@media (min-width:550px) {\n  #section_2023737886 {\n    padding-top: 50px;\n    padding-bottom: 50px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1439373791\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-2186061866\" class=\"text\">\n\t\t\n<h2 style=\"color:#0f172a;margin-bottom:8px;\">How Parts Tracking Works<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 10px;opacity:.85;\"><\/div>\n<p style=\"color:#64748b;max-width:660px;margin:0 auto;\">Every part you requested, tracked on its own from order to delivery.<\/p>\n\t\t\n<style>\n#text-2186061866 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1936580538\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1936580538 {\n  padding-top: 18px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-2006329174\">\n\n\t<div id=\"col-1437352080\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:48px;height:48px;margin:0 auto 12px;border-radius:14px;background:rgba(1,136,254,0.10);color:#0188fe;display:flex;align-items:center;justify-content:center;font-size:20px;\"><i class=\"fa-solid fa-hashtag\"><\/i><\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">1. Enter Your Reference<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">Type your SP- number (e.g. SP-2026-0001) or the mobile number you used to request the part.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1098283129\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:48px;height:48px;margin:0 auto 12px;border-radius:14px;background:rgba(1,136,254,0.10);color:#0188fe;display:flex;align-items:center;justify-content:center;font-size:20px;\"><i class=\"fa-solid fa-list-check\"><\/i><\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">2. Approve &amp; Track Each Part<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">For paid parts you&rsquo;ll see a price quote to <strong>approve<\/strong> first. Then follow each part &mdash; at factory, shipped, arrived, dispatched, delivered &mdash; with an ETA where we have one.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1652163213\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div style=\"background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:24px;box-shadow:0 2px 6px rgba(15,23,42,0.04);height:100%;\">\n<div style=\"width:48px;height:48px;margin:0 auto 12px;border-radius:14px;background:rgba(1,136,254,0.10);color:#0188fe;display:flex;align-items:center;justify-content:center;font-size:20px;\"><i class=\"fa-solid fa-comment-sms\"><\/i><\/div>\n<h3 style=\"font-size:16px;margin:0 0 6px;color:#0f172a;\">3. Get SMS Updates<\/h3>\n<p style=\"font-size:14px;color:#64748b;margin:0;line-height:1.6;\">We text you as your parts progress. If we need a clearer photo, you can re-upload it right here.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1439373791 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_728976390\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-1710794412\" class=\"text\">\n\t\t\n<style>\n.aun-faq{max-width:820px;margin:0 auto}\n.aun-faq details{background:#fff;border:1px solid #e2e8f0;border-left:3px solid transparent;border-radius:10px;margin-bottom:12px;box-shadow:0 2px 5px rgba(0,0,0,0.04);overflow:hidden;transition:border-color .2s ease,box-shadow .2s ease}\n.aun-faq details[open]{border-left-color:#ffbc00;box-shadow:0 6px 18px rgba(1,136,254,0.08)}\n.aun-faq summary{list-style:none;cursor:pointer;padding:18px 22px;display:flex;align-items:center;justify-content:space-between;gap:14px;font-size:16px;font-weight:700;color:#1e293b;outline:none}\n.aun-faq summary::-webkit-details-marker{display:none}\n.aun-faq summary:hover{background:#f8fafc}\n.aun-faq summary .aun-chev{color:#0188fe;font-size:13px;transition:transform .25s ease;flex-shrink:0}\n.aun-faq details[open] summary .aun-chev{transform:rotate(180deg)}\n.aun-faq .aun-faq-a{padding:2px 22px 20px;color:#555;line-height:1.65;font-size:14.5px;animation:aunFaqFade .25s ease}\n.aun-faq .aun-faq-a a{color:#0188fe}\n@keyframes aunFaqFade{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}\n<\/style>\n<h2 style=\"color:#0f172a; text-align:center; margin-bottom:10px;\">Frequently Asked Questions &mdash; Parts Tracking<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 22px;opacity:.85;\"><\/div>\n<div class=\"aun-faq\">\n<details open>\n<summary><span>How do I track my spare-parts request?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">Enter your SP- reference number (sent when you submitted the request) or the mobile number you used, then press &ldquo;Track.&rdquo; You&rsquo;ll see the live status of each part.<\/div>\n<\/details>\n<details>\n<summary><span>What do the statuses mean?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\"><strong>Quote sent<\/strong> &mdash; a price is waiting for your approval. <strong>Approved<\/strong> &mdash; you&rsquo;ve approved and we&rsquo;re sourcing the parts. <strong>Pending<\/strong> &mdash; received and being reviewed. <strong>At factory<\/strong> &mdash; we&rsquo;ve ordered it. <strong>Shipped \/ Arrived<\/strong> &mdash; on the way to or received by us. <strong>Dispatched<\/strong> &mdash; on the way to you. <strong>Delivered<\/strong> &mdash; complete. Parts are tracked one by one, so some may move faster than others.<\/div>\n<\/details>\n<details>\n<summary><span>You sent me a quote &mdash; how do I approve it?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">Enter your SP- number or phone above. When a quote is ready you&rsquo;ll see each part&rsquo;s price, the total and payment details, with <strong>Approve<\/strong> and <strong>Decline<\/strong> buttons. Tap <strong>Approve<\/strong> and we&rsquo;ll start sourcing your parts right away.<\/div>\n<\/details>\n<details>\n<summary><span>You asked me for a clearer photo &mdash; what do I do?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">When a request is marked &ldquo;Waiting on you,&rdquo; a photo box appears on this page. Just upload a clearer photo of the serial or board and we&rsquo;ll continue &mdash; no need to start over.<\/div>\n<\/details>\n<details>\n<summary><span>How long will my parts take?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">In-stock parts dispatch quickly. Parts ordered from the factory usually take 3&ndash;4 weeks. The status here always shows the current stage.<\/div>\n<\/details>\n<details>\n<summary><span>I haven&rsquo;t requested a part yet &mdash; where do I start?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">Head to the <a href=\"https:\/\/aun-projector.com.bd\/spare-parts\/\">Request a Spare Part<\/a> page, find your purchase, choose the part and submit. You&rsquo;ll get an SP- number to track here.<\/div>\n<\/details>\n<details>\n<summary><span>My request isn&rsquo;t showing &mdash; what should I do?<\/span><i class=\"fa-solid fa-chevron-down aun-chev\"><\/i><\/summary>\n<div class=\"aun-faq-a\">Check your SP- number or mobile number and try again. If it still doesn&rsquo;t appear, <a href=\"https:\/\/aun-projector.com.bd\/contact-us\/\">contact our support team<\/a> and we&rsquo;ll help.<\/div>\n<\/details>\n<\/div>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_728976390 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_767957742\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-222933991\" class=\"text\">\n\t\t\n<h2 style=\"color:#0f172a;margin-bottom:8px;\">Explore the AUN After-Sales Ecosystem<\/h2>\n<div style=\"width:60px;height:3px;background:#0188fe;border-radius:2px;margin:0 auto 10px;opacity:.85;\"><\/div>\n<p style=\"color:#64748b;max-width:680px;margin:0 auto 6px;\">Everything you need before and after your purchase &mdash; all in one place.<\/p>\n\t\t\n<style>\n#text-222933991 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1803661824\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1803661824 {\n  padding-top: 16px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-873983909\">\n\n\t<div id=\"col-303040611\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aun-projector.com.bd\/spare-parts\/\" style=\"text-decoration:none; display:block; background:#fff; border:1px solid #e2e8f0; border-radius:10px; padding:24px; box-shadow:0 2px 6px rgba(0,0,0,0.04);\"><span style=\"font-size:30px; color:#0188fe; display:block;\"><i class=\"fa-solid fa-microchip\"><\/i><\/span><span style=\"font-size:16px; color:#0f172a; font-weight:700; display:block; margin:10px 0 6px;\">Request a Spare Part<\/span><span style=\"font-size:13px; color:#777; display:block;\">LCD, lens, board, LED, remote &mdash; request it online.<\/span><\/a><br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-747495855\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aun-projector.com.bd\/send-projector\/\" style=\"text-decoration:none; display:block; background:#fff; border:1px solid #e2e8f0; border-radius:10px; padding:24px; box-shadow:0 2px 6px rgba(0,0,0,0.04);\"><span style=\"font-size:30px; color:#0188fe; display:block;\"><i class=\"fa-solid fa-truck-ramp-box\"><\/i><\/span><span style=\"font-size:16px; color:#0f172a; font-weight:700; display:block; margin:10px 0 6px;\">Send Your Projector<\/span><span style=\"font-size:13px; color:#777; display:block;\">Need a repair? How to courier it in to us.<\/span><\/a><br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2022809893\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aun-projector.com.bd\/warranty-register\/\" style=\"text-decoration:none; display:block; background:#fff; border:1px solid #e2e8f0; border-radius:10px; padding:24px; box-shadow:0 2px 6px rgba(0,0,0,0.04);\"><span style=\"font-size:30px; color:#0188fe; display:block;\"><i class=\"fa-solid fa-clipboard-check\"><\/i><\/span><span style=\"font-size:16px; color:#0f172a; font-weight:700; display:block; margin:10px 0 6px;\">Register Warranty<\/span><span style=\"font-size:13px; color:#777; display:block;\">Activate your 12-month AUN projector warranty.<\/span><\/a><br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-389610671\" class=\"col medium-3 small-6 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aun-projector.com.bd\/contact-us\/\" style=\"text-decoration:none; display:block; background:#fff; border:1px solid #e2e8f0; border-radius:10px; padding:24px; box-shadow:0 2px 6px rgba(0,0,0,0.04);\"><span style=\"font-size:30px; color:#0188fe; display:block;\"><i class=\"fa-solid fa-headset\"><\/i><\/span><span style=\"font-size:16px; color:#0f172a; font-weight:700; display:block; margin:10px 0 6px;\">Contact Support<\/span><span style=\"font-size:13px; color:#777; display:block;\">Call +880 9638-078888 or message us on WhatsApp.<\/span><\/a><br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_767957742 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(246, 248, 251);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8974","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/8974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/comments?post=8974"}],"version-history":[{"count":2,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/8974\/revisions"}],"predecessor-version":[{"id":8993,"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/pages\/8974\/revisions\/8993"}],"wp:attachment":[{"href":"https:\/\/aun-projector.com.bd\/bn\/wp-json\/wp\/v2\/media?parent=8974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}